Refund, Refund & Chargeback Policy

All Sales Final

Due to the unique and often one-of-a kind nature of our antique, vintage, and modern jewelry, all sales are final. We do not accept returns, exchanges, or refunds except in the cases of gross misrepresentation as defined below.

By completing a purchase, you acknowledge that you have reviewed all photographs, measurements, descriptions, and disclosures provided in the listing.

Definition of Gross Misrepresentation

A claim will be considered only if the item received materially and substantially differs from the original listing description.

The following do not constitute misrepresentation:

• Normal wear, patina, or age-related characteristics 
• Minor imperfections consistent with antique or vintage jewelry 
• Slight color or appearance variations die to lighting or screen differences 
• Subjective dissatisfaction, buyer's remorse, or fit preferences

Condition Disclosures

Antique and vintage jewelry naturally shows signs of age, wear, and previous use. We make every effort to photograph and describe each piece accurately. Please review all photos, measurements, and descriptions carefully prior to purchase.

Return Request Process

If you believe an item has been grossly misrepresented, you must contact us within 3 days of delivery with:

• Your order number
• A detailed explanation of the issue
• Clear photographs supporting claim

Request made after this period will not be considered.

Return Authorization

• Returns are not permitted with our written approval
• Approved returns must be shipped within 3 days of authorization
• Items must be returned in the exact condition received, unworn, unaltered, and with all original packaging

Unauthorized, altered, worn, or damaged, returns will be refused and returned to the sender. 

If a return is approved and the item passes inspection:

• A refund will be issued to the original payment method only
• Refunds will be processed within a reasonable timeframe following inspection

Chargebacks & Payment Disputes

We encourage customers to contact us directly before filing a chargeback. Filing a payment dispute without first contacting us does not overage this policy.

For chargeback review purposes, we retain:

• Listing descriptions and photographs
• Order confirmation records
• Delivery confirmation and tracking
• Customer communications

By completing a purchase, the customer acknowledge and agrees to this policy and understands that chargebacks based on buyer's remorse, fit, or subjective dissatisfaction are not valid disputes under card network rules.

Final Acknowledgement 

This policy complies with card network guidelines requiring clear, conspicuous discloser of return limitations prior to purchase. Acceptance of these terms occurs at checkout.